Chick Boss Cake is owned & operated by a husband & wife team. You are guaranteed to receive a very personalized experience when booking with them unlike anywhere else! Chick Boss Cake is completely dedicated to ensuring your experience exceeds your expectations.
Chick Boss Cake is sure to impress you with their innovative & creative approach offering a unique menu that is constantly changing! They Pride themselves in maintaining a high level of quality products & providing a professional, reliable customer service experience every time!
We Like To Have Fun & Work Hard Everyday!
Always Accepting Resumes For Both St Thomas (381 Talbot Street, St Thomas) &
Our New London Location: (222 Wellington St, London)
General Job Postings
Click PDF Below For Employee Job Descriptions & Wages
Store Manager Job Posting
Click PDF Below For Store Manager Job Posting.
How far in advance should I book my cake?
You should book your cake as soon as you know what date you will need it for! We only require a 50% non-refundable deposit upon booking. Once you book your cake & your deposit is received, your date is guaranteed! The sooner the better, as some dates book up quite far in advance.
Is there a minimum order to book with you?
Yes, since we are a custom bakery and everything is baked fresh to order we do have minimum requirements for orders. Our minimum requirements vary depending on the product.. Our custom cakes have a minimum of a large 2 tier starting at $197. If you would like a smaller basic cake we encourage you to order from our fabulous 1 & 2 tier online collections by clicking here Order now. Our cupcakes have a minimum order of 12 cupcakes.
I tried to book a cake with Chick Boss Cake, and you were booked?
We often book up in advance for custom orders! some dates book up farther in advance than others ( weekends, holidays and wedding season: May through October). As much as we would love to be able to accommodate all orders, quality is our number one priority! It is most important to us that we provide each customer with quality products. If we took too many orders for one day, we feel this would compromise the quality of our products. This is why it is important to book in advance, and place a 50% deposit on your date. We always strive for quality over quantity & feel this is in the best interest of all our customers!
How many cakes can you book in one day?
This depends entirely on the types/sizes of orders we have booked for that day. We can accommodate quite a few cupcake/donut orders for one day. However, due to the elaborate nature of our cakes, we can only accommodate so many cake orders for one day! This depends on the designs & sizes of cakes. Our Cake Artist determines how many cakes can be handled for one particular day and the numbers may vary.
Are you able to accommodate any last minute orders?
While we recommend you book your cake in advance, we certainly encourage you to inquire if you would like a last minute cake! If we are not booked we would be more than happy to accommodate you! It never hurts to ask. We also have an entire last minute collection of Cakes that can be ordered same/next day by clicking here!
Why are your cakes so expensive?
Our cakes are priced very competitively for the London & St. Thomas area. The reason why custom cakes in general are more expensive, is due to the amount of time spent on them! Our Cake Artists hand decorate everything & it can take hours to perfect & complete. We take the time to focus on the details to ensure your cake turns out spectacular!
Can I order a Styrofoam cake to save money?
People often assume that by adding Styrofoam to their cake, it will lessen the cost significantly. Since the prices of our cakes are determined mainly on design, we do not offer discounts on Styrofoam tiers. Styrofoam layers can be a great way to add height to your wedding cake & sometimes a Styrofoam tier may be needed for a specific design however, it is priced the same as cake.
I don't like fondant, what would you recommend?
Not everyone likes fondant & that's o.k! We love to make buttercream cakes & they look just as fun & fab! We often use fondant for minimal decorations & it peels off easily.
Do you offer refunds?
We are confident you will love all of our products as much as we do! if for any reason you are not satisfied with your custom order we will do everything possible to make it right. We do not offer money back on custom orders due to the amount of time spent per order & due to the custom nature of the products. Customer service is everything to us at Chick Boss Cake! If there is any problem with your order we will do our best to fix it in a timely manner for you, please contact us right away!
I live in London but am planning on taking my cake to an out of town event!
We do not recommend transporting the cake yourself. We offer delivery almost anywhere for a reasonable fee. That being said, if you are still planning on travelling with your cake, please take proper precautions. Chick Boss Cake is not responsible for the cake after it has been delivered, and the cake is in your hands now.
Do you allow me to pick up my cake instead of delivery?
Delivery is strongly recommended to ensure the safe arrival of your cake. We allow you to pick up your cake from our store within regular business hours however, please keep in mind we will not be responsible for any damages that may occur. the person picking up their cake will then assume all responsibility for the cake.
Why are wedding cakes more expensive?
Some places like to charge extra for wedding cakes. At Chick Boss Cake, our wedding cakes are priced the same as any of our other fondant cakes, after all, a cake is a cake is a cake. Right? Also, wedding cakes can easily seem more expensive than a celebration cake simply based on the amount of servings. For example, our basic cake covered in plain white fondant is $3.50 per serving. So, if you have a birthday party and order a plain white fondant cake that serves 14 people it would be $49.00. Now, if you order the same plain white fondant cake for your wedding that serves 250 people it would be $875.00. Therefore, it is the same price per serving, and the more guests you have, the more cake you will need!
Do you offer wedding cake tastings?
We now have a private tasting bridal suite open for consultations!! Please call to book. Our tastings are free if you place your wedding deposit at the time of the tasting otherwise the fee is $40.00 per couple. If you are unable to place your deposit at the time of the consultation you will be charged the regular $40.00 fee and we will deduct it from your order once you book with us!
I want to order a special cake for someone but have no idea what I want it to look like!
At Chick Boss Cake we specialize in creating custom cakes for all occasions! Our Cake Artists are very creative & they loves to create original designs. Simply provide some colors, themes, pictures or hobbies that the person is interested in and let us do the work! We do not copy other artists work, any pictures sent to us will be used for inspiration but not copied.
I am having a huge party on a budget...Help?
If you are on a tight budget but are still looking for a fun & fabulous cake, you are not out of luck! We would recommend ordering a smaller cake with the design you like & adding our Classic Cupcakes to fulfill the remainder of your servings. Our classic cupcakes are only $33.90/dozen and can be decorated in the same colours to match your cake! Alternatively, cupcakes alone can make an affordable yet elegant statement at your event and we have a gorgeous cupcake stand we can rent & set up for you!
Do you have questions for us? Contact us and we would be happy to answer them for you!